Billing

Billing is the process of handling automated and manual financial transactions related to membership payments.

• Automated Billing
• Manual Billing
• Failed Billing
• Frequently Asked Questions
  • Billing / Financial Reports FAQs
  • Billing Providers FAQs
    • EziDebit FAQs
  • Failed Billing FAQs
  • General Billing FAQs
  • Icons and Terminology

EziDebit FAQs

If you are unable to find the answer to your query, please Contact Our Support Team

How do I set up and use Ezidebit?

• Ezidebit Configuration and Use

What do the EziDebit decline codes mean?

• View the Decline Codes; click on the EziDebit image to see their decline payment codes

EziDebit Error; ‘Add payment denied - Only active customers can have payments added to their schedule’

• Ezidebit Error

Ezidebit Error; ‘Payment Stopped’

• This means your member has blocks these payments at the bank. Contact member.

Why are RealTime online payments not processing immediately?

• RealTime online payments must be aligned with GymMasters online billing configuration rules
• Go to Settings > Member Portal Configuration > Billing
• Note options which allow for ‘Bill Immediately’
• Enable all options where you require RealTime Payments to be applicable
• Save

Next - Failed Billing FAQs