Getting Started

Your on-boarding training sessions can be booked here

• Introduction to GymMaster
• Setup GymMaster
• Transfer Data to GymMaster
• GymMaster Support
  • GymMaster User Manual
  • Glossary
  • YouTube Channel
  • Frequently Asked Questions
  • Contact Our Support Team

Contact our Support Team

Our range of support resources cannot cover all real life situations that may arise.
In these situations, submit a ticket or call our Support Team.

Submit a Ticket

For non urgent inquiries please Submit a Ticket
Response will typically be received within 1 - 6 hours.

When sending us a support request, the more information we have the easier it is for us to quickly understand your issue and respond accurately.
Screenshots alongside the description of your issue can help in many cases.
Here’s instructions on How to take a Screenshot

Call our Support Team

For urgent inquiries always feel welcome to contact our team directly.
Average response time is within 1min, with 98% of calls answered within 10mins.
USA: (+1) 415 915 0375
Canada: (+1) 604 706 1239
Australia: (+61) 1800 849 001
NZ: (+64) 3 668 5727
UK: (+44) 20 3870 4410
Other: (+1) 415 915 0375

Email Us

Sales: sales@gymmaster.com
Support: support@gymmaster.com

Mailing Address

Treshna Enterprises
P.O. Box 13522
Armagh Mail Centre
Christchurch 8141, New Zealand

GymMaster Support Complete