Member Page

Manual tasks related to members can be managed through the different tabs within each member’s page

Allow Member to Initiate Hold Online

Once base hold Settings are complete, continue to enable online holds;

Go to Settings > Advanced Configuration > Member Portal Configuration > Member Holds

Configure the following options;

Enable Membership Hold via Member Portal - Allow members to add hold / request hold to membership online.
Does not include members who are owing; see last option below to allow members who are owing to add hold
- N/A - no holds enabled online
- Add Hold - allow members to add hold online
- Request Hold - allow members to request hold
Minimum Hold Notice Period - Select required notice period before membership hold can begin
Minimum Time on Member-Added Hold - Define minimum time allowed per hold
Maximum Time on Member-Added Hold - Define maximum time allowed per hold
Hold Charge Typecomple
- Free - member pays no setup fee and no membership fees during hold
- Setup Cost - member pays a one-off fee for setup, with no ongoing fees during hold
  - Set Hold charge type fee
- Ongoing Fee - member pays ongoing fee which is altered from usual fee
  - Set Hold charge type fee
Enable Membership Hold via Member Portal When Member is Owing - Allow members who is owing to add hold / request hold to membership online
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