Blogs

• Blogs
  • Not Started
  • In Progress
  • Complete
    • Updates
      • V1405 update, visual, member page Blog / knowledge base
    • Chats
      • Chat feature Notification
      • Configure GymMaster Chat Blog / knowledge base
      • How to Use GymMaster Chat as a Member Blog / knowledge base
      • GymMaster Chat from Staff Perspective Blog / knowledge base
    • Awards
      • Acknowledging Members Achievement with Awards Blog / knowledge base
      • Enable and Configure Awards Blog / knowledge base
    • Friends
      • Connecting with Friends via Member Portal Blog / knowledge base
      • Enable and Add Friends on Member Portal Blog / knowledge base
      • Friends Awards and LeaderBoards Blog / knowledge base

Simplify Communication with Chat Messaging

GymMaster has introduced a message chat feature, allowing two-way communication between staff and members. The Chat feature allows for real-time communication, making it easier to provide direct support, motivation, and updates between staff and members.

Staff can now easily initiate one-on-one and group communication. If enabled in settings, members will also be able to initiate chats to their assigned trainer, sales rep, or other staff.

Members will receive chat messages as app notifications and be able to reply directly via the member portal app, while staff will see message notifications on the top right of their screen, when logged into GymMaster.

By default the Chat feature is not automatically enabled; enable Chat in your Advanced Configuration settings.