Billing

Billing is the process of handling automated and manual financial transactions related to membership payments.

• Automated Billing
• Manual Billing
• Failed Billing
  • Billing Attempt Failed
  • Resolve Failed Billing
  • Failed Billing Settings
  • View All Failed Billing
  • Error / Decline Codes
• Frequently Asked Questions

Failed Billing

• When a billing attempt fails, the payment line item in the member’s Account History will show with a red exclamation mark icon.
  • You can click the row to show more information on the billing attempt.
  • The expanded view may show you a list of Related Charges which that payment was attempting to pay for.
  • You’ll also see information on why the payment failed, known as the fail reason.
    

    

Next - Resolve Failed Billing