Billing

Billing is the process of handling automated and manual financial transactions related to membership payments.

Failed Billing

When a billing attempt fails, the payment line item in the member’s Account History will show with a red exclamation mark icon.
- You can click the row to show more information on the billing attempt.
- The expanded view may show you a list of Related Charges which that payment was attempting to pay for.
- You’ll also see information on why the payment failed, known as the fail reason.