Getting Started

Your on-boarding training sessions can be booked here

• Introduction to GymMaster
• Setup GymMaster
• Transfer Data to GymMaster
  • Supplying Data
  • Setting a Date
  • Day of Transfer
  • Verifying Data
  • Memberships
  • Existing Software
  • Data We Can Transfer
  • Data We Cannot Transfer
  • Post Transfer
  • Frequently Asked Questions
• GymMaster Support

Day of Transfer

Once a date is set, we need to get the data early in the day so we can proceed with the transfer of data in a timely manner.
Smaller transfers are completed within 1 day ideally, with longer transfers taking up to a week

We require for you to be available on the transfer date for email and phone conversations if necessary, to deal with anything unexpected that may pop up. We will keep you notified as the transfer happens.

While we try to minimize the time a transfer will take once it begins, part of doing so involves ensuring everything is organized and confirmed in advance.
The transfer process can potentially take several weeks depending on availability of staff and complexity of the transfer.

Next - Verifying Data