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GymMaster Gym Software Manual

Membership Types

Memberships are agreements between club and your members, providing members access to your club, services and classes in return for payment

Membership Basis

This is the base structure of your membership; it will determine how it can be billed, how long it will last, and how it will be concluded

Consider which structure best suits the purpose of your membership;

  • Open Ended Contract
    • A membership structure that does not have a specific duration or end date
    • Membership will continue until it is cancelled
    • Members will be charged a recurring payment, such as a monthly or fortnightly fee, to access the club
  • Renewal Based Contract
    • A membership structure with set duration
    • Membership can be renewed automatically after a specific period of time, usually monthly or annually, until cancelled
    • This type of membership is designed to provide ongoing access to the club, with the convenience of automatic renewal
    • Members are typically charged automatically at the beginning of each renewal period
  • Preset Date Program
    • A membership structure used for a short term program / challenge
    • Designed to start and end on specific dates
  • Add-on Program
    • Membership upgrade pack
    • An additional ‘benefit pack’ that can be added onto an existing membership plan
    • Allows members access to additional classes / services / products / access
    • This allows Members to customize their membership plan to suit their needs and preferences, without having to upgrade to a more expensive plan
    • Add-on memberships typically come with an additional fee that is added onto the existing membership fee
  • Charge per Visit
    • A membership structure that charges members for each visit they make to the club
    • There is no recurring membership fee
    • This structure is typically used for casual members or infrequent club-goers who do not want to commit to a regular membership plan
    • It can also be used as a supplement to regular membership plans for members who want to access additional classes / services on a pay-per-use basis
  • Club Visit Pack
    • Prepaid bundle of visits that members can purchase to access the club
    • This structure allows members to pay in advance for a certain number of visits, which can be used at their discretion over a period of time
    • This structure can provide Casual Members with a cost-effective way to access club without committing to a long-term membership
  • Class and Booking Pack
    • Prepaid bundle of classes / services that member can purchase
    • This structure allows members to pay in advance for a certain number of bookings, which can be used at their discretion over a period of time
    • This structure can provide casual members with a cost-effective way to access bookings without committing to a long-term membership
    • See FAQ Club Visit Pack vs Class and Booking Pack
  • Trial Membership
    • Short term membership trial
    • Designed for prospects to trial your club
    • Expires in selected number of days, cannot be renewed

In example below, membership is Open Ended, with a 3 month minimum term; membership has no end date, member can cancel anytime after 3 month term is complete.
No pre-requisite membership is required.

Next - Payment and Fees