Looking for ways to increase revenue and member retention? Getting your members using multiple amenities in your gym can help. There are many … More
More than 50% of new gym memberships are canceled within the first 6 months. If you’re a gym owner struggling with the retention of new members the 7 … More
Acquisition of new gym members is a feat on its own, but keeping them is the real definition of success. Not only that, studies suggest that … More
Your gym’s success is driven by member retention. The number of customer visits is a critical means to measure the efficacy of your fitness services. … More
Without a doubt, trainers are an asset to your gym in more ways than one. Clubs with personal trainers enjoy an 80% retention rate while average gyms … More
Everything you need to know about using your existing clients to grow your gym, so you don’t break the bank on paid ads. The most important part of … More
Running a gym business is a potentially profitable venture if done right. If you’re already in the gym industry operating your own fitness center, … More
The latest release of GymMaster brings new functionality that many users have been looking forward to, the gym scheduling system now has drag and drop functionality. This new improvement offers a streamlined workflow for adding and editing bookings. … More
As the global COVID-19 vaccination roll out gains momentum, your business may be faced with the challenge of tracking member’s vaccination status. … More
The newest version of GymMaster features major upgrades for the accounting, point of sale, reporting, and workouts system along with a range of other general improvements to the software, its usability and speed. This article will delve into these in … More
As another year draws to an end, many gyms will be reducing their staffed hours to give staff holidays for some well-deserved rest. For some clubs, this will mean restricting the time that members can work out, while members from clubs operating on … More
Member engagement is a core antecedent towards improving the rates of retention for gym members, which is highly important to maintaining a profitable gym business given the current climate of the fitness industry being battered by the COVID-19 … More
Performance metrics are a core component to measure in the operations of any business, KPIs help keep businesses moving forward and achieving their goals, and gyms are no exception. In this article, we will cover the key perspectives which you should … More
When people think of investments, for many their mind would first go to the stock markets, property or gold. These types of investments can grow your wealth through appreciating in value or by generating income through the likes of dividends or rent … More
In recent years improvements have been made to technological infrastructure allowing businesses to reach, interact, and communicate with customers in ways that have never been seen before. In this article, we are going to overview the 5 S’s of … More
When it comes to running a fitness club one of the most important metrics for owners and staff to monitor should be the rate of member churn. During times such as these, with a pandemic running its course and it’s associated economic impacts … More
What is 24/7 door access control? Chances are, if you are a gym owner or anyone familiar with the fitness industry, you have been aware of a 24 hour gym and how they operate. Whether it be through going for a workout or working in one, most gym … More
With countries around the world beginning to open up their economies again many are taking measures to reduce the possibility of another wave of COVID-19 cases. One common measure for this, if the country has managed to reduce cases to a manageable … More
Customer service has earned a reputation for being a fickle industry to work within, your day can be greatly affected by interactions with customers, whether they be positive, or negative. However, this goes both ways. Perceived service quality is a … More
For many, the prospect of working out at a high intensity may seem daunting–especially if they are currently unfit and trying to get into shape. Getting into a consistent workout routine takes a degree of commitment and persistence, a large barrier … More