GymMaster Support is here to assist

A world-class support team pioneering the business software industry – fast, friendly, and helpful.

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International Phone Numbers

USA: (+1) 844 200 2830

Canada: (+1) 604 706 1239

Australia: (+61) 3 9001 0393

NZ: (+64) 3 668 5727

UK: (+44) 20 3870 4410

Other: (+1) 415 915 0375

AVERAGE CALL WAIT TIME

CALLS ANSWERED IN UNDER 10 MINS

AVERAGE EMAIL WAIT TIME

User Manual

Your guide to common tasks in the day to day running of your club.

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FAQ's

A list of our client’s most frequently asked questions and how to resolve these issues.

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YouTube Videos

Watch guided GymMaster walk-throughs and training videos for setting up and using the system for your needs.

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Access Control

Your guide to troubleshooting instructions for various access control system issues.

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GymMaster Technical Instructions

Tailgating Installation Guidelines

Gatekeeper Mini Setup

Gatekeeper Registration

Gatekeeper API Documentation

Online Module Setup

GymMaster Software Version Releases

Hardware Documents

Client Support Documentation (PDF)

TeamViewer is a remote support service that allows the GymMaster team to temporarily view your screen, control your keyboard and mouse to view issues, error message or assist you without needing to be onsite.

Download for Windows

Download for Mac

Download for Linux