GymMaster Knowledge Base

Browse by Category

17 Categories - 169 articles

2 articles

Getting Started

Club Opening Checklist, Resources, On-boarding Settings and initial setup guides

17 articles

Access Control

Tailgating setup, Roster configuration, Member Entry troubleshooting and security systems

6 articles

Accounting

Account History, Membership Price Adjustments, Invoicing and financial management

8 articles

Administration

Staff user setup, Membership Contracts, Forms and Waivers management

16 articles

Billing

Integrated Billing process, Provider setup, Future Billing reports and payment processing

13 articles

Bookings and Schedule

Space and Trainer booking, Booking Benefits setup, Gym booking configuration

10 articles

Communication

Member contract systems, Template Fields, Email delivery troubleshooting

16 articles

Integrations

ClassPass integration and third-party service connections

11 articles

Member

Add new Members, View Member Changes, Handle overdue charges and member accounts

6 articles

Member App

Member App setup, App customization, Login troubleshooting and mobile experience

13 articles

Member Portal

Club Notices, Portal navigation, Online Membership sales and web experience

23 articles

Memberships and Holds

Family Memberships, Membership Cancellation, Membership Holds and subscription management

6 articles

Point of Sale

Gift Vouchers, POS system usage, POS Stations setup and inventory management

5 articles

Products and Stock

Gift Vouchers, POS system usage, POS Stations setup and inventory management

5 articles

Prospects

Lead management, enquiries, and prospect tracking.

7 articles

Reporting

Current Member reports, Debt Collection Reporting, Member Visits and analytics

5 articles

Task and Automation

Task overview, Task Type setup, Automated Tasks Verification and workflow management

Latest Articles

Latest Integrations

Track Signups with Google Analytics

Connect Google Analytics to Your Member Portal Google Analytics gives you real visibility into how prospects and members …

3 min read

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Latest Integrations

Casual Bookings using ClassPass

ClassPass can help fill empty class spots automatically, increasing utilisation without additional marketing effort. It …

5 min read

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Handpicked articles we think you’ll love

Getting Started

On-boarding: Settings

This guide walks you through the key settings to get your GymMaster system set …

8 min read

Getting Started

Setup Club Email Template Design

Create a branded email layout for all emails sent through GymMaster. Your Club …

2 min read

Billing

How to Report on Future Billing

If you wish to check what billing is coming up for your members, there are two …

2 min read

Quick Actions

YouTube Videos

Watch tutorial videos and feature demonstrations

Dev Team

Connect with GymMaster development team

International Phone Numbers

USA

(+1) 415 915 0375

Canada

(+1) 604 706 1239

Australia

(+61) 3 9001 0393

New Zealand

(+64) 3 668 5727

UK

(+44) 20 3870 4410

WhatsApp (voice call)

(+65) 31388602

GymMaster Knowledge Base

Browse by Category

17 Categories - 169 articles

Getting Started

Access Control

Accounting

Administration

Billing

Bookings and Schedule

Communication

Integrations

Member

Member App

Member Portal

Memberships and Holds

Point of Sale

Products and Stock

Prospects

Reporting

Task and Automation

Getting Started

Access Control

Accounting

Administration

Billing

Bookings and Schedule

Communication

Integrations

Member

Member App

Member Portal

Memberships and Holds

Point of Sale

Products and Stock

Prospects

Reporting

Task and Automation

Latest Articles

Track Signups with Google Analytics

Casual Bookings using ClassPass

Handpicked articles we think you’ll love

On-boarding: Settings

Setup Club Email Template Design

How to Report on Future Billing

Quick Actions

YouTube Videos

Dev Team

International Phone Numbers

USA

Canada

Australia

New Zealand

UK

WhatsApp (voice call)

Get started with a free, no-obligation chat, and see how we can help you grow

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