There has been some fear in the industry about the age of members getting older, and being less engaged with younger members. The age of the members joining is getting younger over the last 5 years. But that isn’t the full story. The age … More

Cash flow is important to your gym… without it your business stops. Putting in some simple systems to maintain good cash flow is essential to your business' success. 1. Standardize how and when you collect money Having a dozen different ways … More

The past decade has seen an incredible amount of change in our industry and one of the more obvious examples is the explosive rise of the 24 hour low frills no term contract franchises that have popped up everywhere. This has also brought larger … More

Major Enhancements Description of Change Modules Affected A new window is opened when you view the communicate message from within the prospect window. Prospects Class instructions have been added to the class form. Online Dropdown boxes have been … More

GymMaster is packed with some great features to help cut administration time. Here is Part 2 of our simple gym best practices to help make your system work for you. Link GymMaster with your accounting system If you keep a separate accounting system, … More

GymMaster is packed with some great features to help cut administration time and let you spend more time doing what you enjoy. Here are some simple suggestions to help make sure your system works for you. Keep information accurate It may seem … More

With digital marketing becoming the way of the future, we’ve searched high and low for a reliable, cost-saving solution to make SMS marketing more accessible for you to get your message delivered directly into your target’s hands. New … More

Major Enhancements Description of Change Modules Affected Download a CSV file with all your future billing for all members from the billing screen. Billing Zeroing utility also sets charges to not to be billed. Billing Having the “from” … More

Meet the GateKeeper. The GateKeeper – Gym Master’s Access Control System – provides a convenient and secure way for members to access your facilities. Our network-based reader is designed as a low cost reliable way to provide access control for your … More

Updated: January 2018 We have officially launched our mobile app for both iOS and Android. See the announcement here. More

SMS or text messages have been a hot topic over the last three months, so I felt it time to write a blog on the matter. Margins are being squeezed with members negotiating for lower cost premiums with the influx of 24/7 unmanned franchise facilities … More

Major Enhancements Description of Change Modules Affected Added a future charges button to the membership hold page, so you can see the affect your suspensions have on future payments the member makes. Billing Bookings set to no-show automatically … More

Description of Change Module Affected Remote monitoring of billing for GymMaster premium. To monitor billing runs and alert on technical issues like internet outages. Billing Fix future billing window for all members to come up properly Billing Added … More

Description of Change Module Affected When running DD runs, if the member has a previous debt on a different billing period, it will no longer try and retake the debt on the different billing period. Billing Also if billing is set for all charges, … More

Description of Change Module Affected Removed ‘delete’ button from web and banking payment types Billing Introduced a warning message when the billing start date for a member is prior to their membership starting date Billing Resolved booking … More

The new dashboard has been designed to allow easier navigation whilst provide key performance indicators at the forefront with benchmarked industry standards. We hope this will assist fitness providers using GymMaster to focus their business and … More

Jonathan - Jul 2, 2012- Last Visitors Page – Should have “total visits” and “total scans” – if we have 1 person who checks in for PT and for membership… then this is counted as twice, which is confusing. - I … More

We are keen to get your feedback on changes to our user interface. Before we release the update we wanted to get your thoughts and opinions on the types of Key Performance Indicators that you rely on, on a daily basis. We appreciate we have many … More

Has anyone else noticed how much the health club market has changed over the last couple of years? Is it entirely driven by a reaction to the recession and high unemployment coupled with the availability of low cost franchise business models? This … More

Our development and testing teams have been busy busy busy. And I’m excited to announce some further enhancements to our major v5.0 release. Our fabulous new icon is now live and should be visible from your desktop. Losing some of our key … More