Dru Hill
Connect with Dru Hill on LinkedInBio
Dru is the CEO of GymMaster. Since 1994 he has led the development of GymMaster from a simple software for a local gym to an industry-leading platform that powers thousands of gyms in over 70 countries. Dru’s forward-thinking led to innovations like the integrated access control for 24/7 gyms in 2005 and quick adaptations for COVID-19 with online classes and essential safety features in 2020. Under his leadership, GymMaster manages over 3 million memberships and handles $40+ billion in payments, making it easier than ever for gym owners to launch and grow their business.
Articles
Crediting members for unused time
If you run your club’s memberships on a prepay basis and are forced to close your doors for an extended period of time—such as during an emergency, it may be appropriate to credit members with the remaining time on their membership. Doing so … More
GymMaster Integration Spotlight: MyWellness
MyWellness is a fitness software system created by Technogym, which is designed to make going to the gym more technological and enjoyable. MyWellness provides members with a personal account that can be used to login to Technogym equipment. This … More
Planning Your Post-COVID Lockdown Gym Marketing Strategy
As countries around the world are working to regain control from the COVID-19 pandemic, some are already beginning to relax restrictions imposed upon businesses to help reduce the economic impact of this virus and begin the process of returning to … More
Selling Gift Vouchers with GymMaster To Generate Quick Cash Flow
Gift cards are a pre-purchase of club credit which can be given to friends or family or kept by the member to use at a later date. This makes offering gift cards not only a great way to encourage product sales amongst your members, but also a useful … More
Reducing Risk of Working From Home
Given the restrictions put in place by governments around the world to slow the spread of the COVID-19 pandemic, more and more people are being forced to shift their business operations off-site to their homes. Fitness club owners are no exception, … More
Setting up GymMaster Two-Factor Authentication
As with any form of business software responsible for storing sensitive information, such as a client’s personal details and contact information, measures should be undertaken to ensure the security of your club management software so that only … More
Guide to Whitelisting Staff IP Addresses in GymMaster
The security of sensitive information stored within your cloud-based gym management software is of the highest importance to us, and given potential consequences of a breach–it should be for you too. Unauthorized individuals gaining access to the … More
The 3 step guide to setting up a gym website for online member sign ups.
With the rise of internet technology, the ways in which businesses are marketing themselves to their audience has changed drastically, and gyms are no exception. Shifting from a focus on print, television and radio, more and more fitness clubs are … More
GymMaster & Zoom: Bring Classes, Consultations & Trainer Appointments To Members At Home.
If you have been on the internet or even watching the news recently, there’s a good chance you have heard of Zoom. Zoom is an enterprise video communications system currently helping millions of organizations around the world transition to … More
Gym Marketing: The Importance of Cohesive Branding in a Gym Management System
Clear, consistent branding is key to creating a strong image for your gym business by ensuring that your customers understand who you are and what you stand for. Failure to do so can leave people confused about how to perceive your club and result in … More
Encouraging personal trainer use among new members - Getting More Bookings
Following on from our previous article covering issues for clubs to overcome when aiming to encourage new members into using personal trainers more often, this post is intended to assist you in addressing and protecting yourself against these to get … More
Encouraging personal trainer use among new members - Issues to Overcome
New gym members are some of the most vulnerable and high risk members any fitness club can have. Firstly, they usually don’t know what they’re doing, which can lead to damage to themselves or your equipment. They also have a drastically higher … More
Gym welcome packs, a quick guide to giving the best first impression.
First impressions are everything. The initial interaction that any gym member has with their new facility can set the tone for how they perceive the business and use your club for the rest of the time they remain a member. As such, it’s safe to … More
Starting a Gym? Here's a list of helpful business tools for opening your own gym
Are you considering quitting your job and opening your own gym? Whether you are starting a gym from scratch or looking at buying into one of the most established and reputable gym franchises, this list of essential gym business tools will help make … More
Choosing the best membership management system in 2020
A member management system is described as a system that enables communities, associations, clubs or other membership-based businesses to store, manage and track member information through an organized database. It should allow communication with … More
Best practices for increasing attendance at gym classes
It can be a delicate balance keeping the ideal amount of members in each of your classes. Too many leads to waitlists and people sitting stressed at computers refreshing the page and waiting for them to become available for booking online, but too … More
Opening a Gym: Membership Pre-sales
Pre-sales are a great way to gain as many members as possible prior to your gym opening date. This way, you’ll already have a decent member following from the get-go, joining you on your new journey. Providing some different presale options is very … More
New member onboarding - best practices to ensure they stick around
As mentioned in a number of our previous posts, getting new members to stick around can be a difficult task for even the most organized gym owner. Lack of a strong workout routine, limited motivation and a higher risk of injury all can lead to … More
Family Memberships - Using Shared Memberships in GymMaster
The option for Family memberships is quite a popular feature for GymMaster users. This allows your members to share their memberships with friends and family, and often make it cheaper for them too. For example, a standard membership may cost them … More
Sending Bulk Gym Emails with GymMaster
Sending emails to your members is a great way to keep them in the loop with the happenings around your club and inform them of upcoming changes. Sending emails individually through your regular provider such as Gmail or Hotmail will make this a … More