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Setup and Promote Discount / Promo Codes

3 min read Updated 2 days ago

Discount Codes are a flexible way to run promotions, reward members, and drive new sign-ups.
They can be used to reduce the cost of memberships, bookings, or both, depending on how they are configured.
Members enter a code during sign-up or purchase, or staff can apply it manually.

Discount Codes are managed from Settings > Financial Configuration > Discounts Codes / Referrals.

Setup Discount Codes

To allow members to use discount codes online:

  • Go to Settings > Advanced Configuration > Member Portal Configuration
  • Enable discount codes for:
    • Bookings
    • Point of Sale > Products
    • Sign-Up > Enable Online Sign-Up > Enable Discount Codes

Once you’ve completed setup above, select discount code type;

Then;


Membership Discount Codes

** > Important:** *Only one code can be used per membership at one time; use discount OR referral code*

Use membership discount codes to apply promotions when a member signs up or purchases a membership.

To begin;

  • Go to Financial Configuration > Discount Codes
  • Select Adjust Membership Discount Codes
  • Click Add Discount Code

Set Discount Code Rules

Example: Discount code KCKBX20 gives 20% off a Kick Box 12pack, limited to 100 purchases total during June, available to new members only. Code can be used when purchasing online.


Select Next then Save

Select next; confirm details correct before saving code.


Booking Discount Codes

Use booking discount codes to apply promotions when a member signs up for a class or service.

To begin;

  • Go to Financial Configuration > Discount Codes
  • Select Adjust Booking Discount Codes
  • Click Add Discount Code

Set Discount Code Rules

Example: Dynamic discount code with prefix KCK gives 50% off first Kick Box class booked during June.


Select Next then Save

Select next; confirm details correct before saving code.


Product Discount Codes

Use product discount codes to apply promotions when a member purchases a product.

To begin;

  • Go to Financial Configuration > Discount Codes
  • Select Adjust Booking Discount Codes
  • Click Add Discount Code

Set Discount Code Rules

Example: Dynamic discount code with prefix TEE allows members to purchase tee-shirt for $10, when purchased before end of June. Must purchase in store.


Select Next then Save

Select next; confirm details correct before saving code.


Generate and Manage Dynamic Codes


Promote Static and Dynamic Codes

Code Type How to Promote
Static Promote your static codes through all your usual channels; SMS and email campaigns, social media posts, website and so forth. Simply add the code within your message, and your members / non-members can use the code when they purchase / book online or in person. With static codes everyone can use the same code to receive the reward.
Dynamic Promote dynamic codes to your members directly; SMS and Email through GymMaster.

Common Questions this Covers

  • How do I create a discount code in GymMaster?
  • How do discount codes work for memberships?
  • How do discount codes work for classes and bookings?
  • Can members use promo codes online?
  • How do I set up a student discount code?
  • How do I limit how many times a discount code is used?
  • Can I restrict discount codes to new members only?
  • How do I create a limited-time promotion?
  • Can I make hidden memberships only visible with a code?
  • Why isn’t my discount code showing in the Member Portal?